01 Introduction & Scope
Fg662 (fg662.app) a trusted online gaming platform. Our privacy policy applies to the fg662 website, mobile app, and all related services. This policy explains how fg662 collects, uses, and protects your personal information.
By creating an account or using our services, you are considered to have accepted this privacy policy. Please read it carefully. If you have any questions, contact our support team.
This privacy policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.
Fg662 believes your personal information belongs to you. We collect only what is necessary and never share it with third parties without a valid reason. Our goal is to build a safe and trustworthy gaming environment where you can play with complete peace of mind.
02 What Information We Collect
Fg662 collects two types of information from you — directly (what you provide) and indirectly (automatically gathered while you use our services).
| Type of Data |
Example |
Collection Methods |
| Identity Information |
Full name, date of birth, nationality |
Registration Form / KYC |
| Contact Information |
Email, phone number, address |
Registration / Profile Update |
| Financial Information |
Mobile Banking/Nagad number, transaction history |
Payment Processing |
| Identity Verification Documents |
NID, passport, driving license |
KYC Verification |
| Device & Usage Information |
IP address, browser, OS, gaming history |
Automated Collection |
| Communication Records |
Live chat, email correspondence |
Support Interactions |
fg662 never stores your full bank account or card number. Payment information is processed exclusively through secure third-party payment gateways.
03 How Data Is Used
Fg662 uses your information only for specific, legitimate purposes. Below we explain in detail why each piece of information is needed:
- Account Management: Identity and contact information are essential for creating, verifying, and managing your fg662 account.
- Payment Processing: Financial information is used to process deposits and withdrawals and to prevent fraud.
- KYC & Age Verification: Identity verification documents are used to meet legal obligations and prevent access by anyone under 18.
- Service Improvement: fg662 analyzes your gaming preferences and usage patterns to deliver a better experience.
- Fraud Prevention: Device and usage data are reviewed to detect unusual transactions or suspicious activity.
- Promotional Communications: With your consent, we may send emails or SMS messages to inform you about special offers and bonuses.
- Legal Compliance: Data is used to meet regulatory requirements and comply with anti-money laundering laws.
- Customer Service: Contact records and account information are used to resolve your issues quickly.
fg662 never sells your information to third parties for advertising. Your data stays with us.
04 Who Data Is Shared With
Fg662 manages your personal information with strict controls. Data may be shared with third parties only in the limited circumstances described below:
- Payment Provider: Approved payment gateways including Mobile Banking, Nagad, and Rocket only receive the data necessary to process transactions.
- Game Provider: Licensed game providers such as Evolution Gaming and Pragmatic Play use limited data solely to operate their games.
- KYC Service Provider: A trusted third-party KYC platform may be used for identity verification.
- Legal Authorities: Providing information in response to a court order or a lawful request from a regulatory authority is a legal obligation.
- Anti-Fraud Services: Necessary data may be shared with specialized service providers for fraud detection and anti-money laundering purposes.
fg662 never sells, rents, or uses your information for advertising purposes. Any data shared with third parties is protected under strict contractual agreements.
All third-party service providers must comply with fg662's privacy standards. They may only use the data received for its specified purpose and are not permitted to share it elsewhere.
05 Cookies & Tracking Technologies
Fg662 uses cookies and similar technologies on its website and app. These enhance your browsing experience and help run certain essential functions.
- Essential Cookies: These are essential for maintaining active login sessions and ensuring security, and cannot be disabled.
- Functional Cookies: Used to remember your preferred language, theme, and other settings.
- Analytics Cookies: Tools like Google Analytics are used to understand which pages get the most traffic and where issues may occur.
- Performance Cookies: Used to monitor site speed and stability.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain fg662 features.
06 Our Data Protection Measures
Fg662 uses industry-leading technology and processes to keep your information secure. The key pillars of our security framework are outlined below:
- SSL/TLS Encryption: All data transmitted on our website and app is protected with 256-bit SSL encryption. In the URL https:// Please Note.
- Data Encryption: Stored sensitive data is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An extra layer of security can be added to protect access to your account.
- Regular Security Audits: Regular security reviews are conducted by external experts.
- Access Control: Only authorized fg662 staff may access data on a need-to-know basis, and all access is logged.
- Firewall & Intrusion Detection: Advanced firewalls and real-time threat detection systems are actively in place.
In the event of a data breach, fg662 will notify affected users as quickly as possible and take all necessary protective measures.
07 How Long Data Is Retained
Fg662 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: Retained for the lifetime of the active account. May be kept for up to 5 years after closure for legal purposes.
- Financial Transaction Records: A minimum retention period of 5-7 years is required under financial regulations.
- KYC Documents: May be retained for up to 5 years after verification and account closure.
- Gaming History: Retained for the duration of the active account and for up to 2 years after closure.
- Support Conversations: Retained for 1–2 years after the issue is resolved.
- Cookies & Browsing Data: Most are deleted at the end of a session; some cookies may persist for 30–365 days.
Once the defined retention period ends, fg662 automatically or periodically deletes or anonymizes outdated data securely.
08 Your Privacy Rights
As a fg662 user, you have the following rights regarding your own information:
Right to Access Your Data
You have the right to know what information fg662 holds about you and to receive a copy of it.
Right to Correct Your Data
You have the right to request corrections to any inaccurate or incomplete information.
Right to Delete Your Data
In certain circumstances, you may request deletion of your data, though legal obligations may apply.
Right to Object to Processing
You have the right to object to your data being used for marketing purposes.
Right to Data Portability
You have the right to receive your information in a structured, portable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily suspended.
To exercise any of these rights, contact the fg662 support team. We typically respond within 30 business days.
09 Child Protection Policy
Fg662 is an adult gaming platform. We do not serve anyone under 18 years of age, and we do not knowingly collect personal information from minors.
If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Age is verified at registration, and identity documents must be provided during the KYC process to confirm age. If a parent believes their child is using fg662, please contact our support team immediately.
10 Policy Changes & Updates
Fg662 may update this privacy policy when necessary. Changes may arise from legal requirements, the launch of new services, or business reasons.
- Users will be notified in advance of any significant changes via email or an on-site notice.
- The date when the latest version was published can be found in the "Last Updated" date at the top of the page.
- Continued use of fg662 after any changes will be considered acceptance of the updated policy.
- If significant changes require explicit consent, users will be notified separately at login.
Visit this page regularly to stay up to date with the latest changes to fg662's Privacy Policy.